/* Central de Controle Hermes — Design System Meta
   Optimistic VF é proprietária; usamos Montserrat (fallback oficial do DESIGN.md) + Helvetica/Arial. */
:root{
  --primary:#0064e0; --primary-deep:#0457cb; --on-primary:#fff;
  --ink-button:#000; --on-ink-button:#fff;
  --success:#31a24c; --attention:#f2a918; --warning:#f7b928; --critical:#e41e3f; --critical-strong:#f0284a;
  --canvas:#fff; --surface-soft:#f1f4f7; --ink-deep:#0a1317; --ink:#1c1e21; --charcoal:#444950;
  --slate:#4b4c4f; --steel:#5d6c7b; --stone:#8595a4; --hairline:#ced0d4; --hairline-soft:#dee3e9; --disabled:#bcc0c4;
  --r-lg:8px; --r-xl:16px; --r-xxl:24px; --r-xxxl:32px; --r-full:100px;
  --font:"Montserrat","Optimistic VF",Helvetica,Arial,"Noto Sans",sans-serif;
  --sp-xs:8px; --sp-sm:10px; --sp-md:12px; --sp-base:16px; --sp-lg:20px; --sp-xl:24px; --sp-xxl:32px;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:var(--font);background:var(--surface-soft);color:var(--ink-deep);
  letter-spacing:-0.16px;-webkit-font-smoothing:antialiased;line-height:1.5}
[hidden]{display:none !important}

/* ---------- buttons ---------- */
.btn{font-family:var(--font);font-size:14px;font-weight:700;letter-spacing:-0.14px;border:none;
  border-radius:var(--r-full);padding:14px 30px;cursor:pointer;transition:background .15s ease,transform .05s;}
.btn:active{transform:scale(.98)}
.btn-primary{background:var(--ink-button);color:var(--on-ink-button)}
.btn-primary:active{background:var(--charcoal)}
.btn-ghost{background:transparent;color:var(--ink-deep);border:2px solid rgba(10,19,23,.12);padding:10px 22px}
.btn-sm{padding:8px 18px;font-size:13px}
.btn-block{width:100%;margin-top:var(--sp-base)}
.btn-icon{width:40px;height:40px;border-radius:9999px;border:1px solid var(--hairline);background:var(--canvas);
  color:var(--ink);font-size:16px;cursor:pointer;line-height:1}

/* ---------- login ---------- */
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:var(--sp-xl)}
.login-card{background:var(--canvas);border-radius:var(--r-xxxl);padding:40px;max-width:420px;width:100%;
  border:1px solid var(--hairline-soft);box-shadow:rgba(20,22,26,.08) 0 2px 12px}
.brand{font-weight:700;font-size:20px;color:var(--ink-deep);display:flex;align-items:center;gap:8px}
.brand-mark{color:var(--primary);font-size:22px}
.brand-sep{color:var(--stone);font-weight:400}
.brand-sub{color:var(--steel);font-weight:500}
.login-title{font-size:36px;font-weight:500;line-height:1.17;margin:20px 0 8px}
.login-sub{color:var(--steel);font-size:16px;margin-bottom:28px}
.field-label{display:block;font-size:14px;font-weight:700;color:var(--charcoal);margin:14px 0 6px}
.input{width:100%;height:44px;border:1px solid var(--hairline);border-radius:var(--r-lg);padding:12px;
  font-family:var(--font);font-size:16px;color:var(--ink);background:var(--canvas)}
.input:focus{outline:none;border:2px solid #1876f2}
.login-error{background:#fdecee;color:var(--critical-strong);font-size:14px;padding:10px 14px;
  border-radius:var(--r-lg);margin-top:14px}

/* ---------- topbar ---------- */
.promo-banner{background:var(--ink-deep);color:var(--canvas);font-size:14px;font-weight:700;
  padding:10px 24px;display:flex;align-items:center;gap:10px;justify-content:center}
.live-dot{width:9px;height:9px;border-radius:50%;background:var(--success);box-shadow:0 0 0 0 rgba(49,162,76,.6);
  animation:pulse 1.8s infinite}
.live-dot.off{background:var(--stone);animation:none}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(49,162,76,.6)}70%{box-shadow:0 0 0 8px rgba(49,162,76,0)}100%{box-shadow:0 0 0 0 rgba(49,162,76,0)}}
.topbar{position:sticky;top:0;z-index:20;background:var(--canvas);border-bottom:1px solid var(--hairline-soft)}
.topbar-inner{max-width:900px;margin:0 auto;height:64px;display:flex;align-items:center;justify-content:space-between;padding:0 24px}
.topbar-right{display:flex;align-items:center;gap:12px}
.user-chip{font-size:13px;color:var(--steel);font-weight:500}

/* ---------- container ---------- */
.container{max-width:900px;margin:0 auto;padding:24px}

/* ---------- stats ---------- */
.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}
.stat{background:var(--canvas);border:1px solid var(--hairline-soft);border-radius:var(--r-xl);padding:20px}
.stat-num{font-size:28px;font-weight:500;line-height:1.1;color:var(--ink-deep)}
.stat-label{font-size:13px;color:var(--steel);margin-top:4px}

/* ---------- filtros (pills) ---------- */
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:20px}
.pill{background:var(--canvas);color:var(--ink);font-size:14px;font-weight:700;letter-spacing:-.14px;
  border:1px solid var(--hairline);border-radius:var(--r-full);padding:8px 16px;cursor:pointer;transition:all .15s}
.pill-active{background:var(--ink-deep);color:var(--canvas);border-color:var(--ink-deep)}

/* ---------- toggle de visão ---------- */
.viewtabs{display:flex;gap:4px;background:var(--surface-soft);border-radius:var(--r-full);
  padding:4px;margin-bottom:20px;width:fit-content}
.vtab{background:transparent;border:none;border-radius:var(--r-full);padding:9px 22px;font-family:var(--font);
  font-size:14px;font-weight:700;letter-spacing:-.14px;color:var(--steel);cursor:pointer}
.vtab-active{background:var(--canvas);color:var(--ink-deep);box-shadow:rgba(20,22,26,.12) 0 1px 3px}

/* ---------- cards de conversa (jornada) ---------- */
.conv-card{background:var(--canvas);border:1px solid var(--hairline-soft);border-radius:var(--r-xxl);
  padding:18px 22px;display:flex;gap:14px;align-items:flex-start;cursor:pointer;animation:fadein .3s ease}
.conv-card.flash{animation:flashin .6s ease}
.conv-ico{width:40px;height:40px;border-radius:50%;background:var(--surface-soft);display:flex;
  align-items:center;justify-content:center;font-size:18px;flex-shrink:0}
.conv-main{flex:1;min-width:0}
.conv-title{font-size:15px;font-weight:700;color:var(--ink-deep)}
.conv-detail{font-size:14px;color:var(--slate);margin-top:3px;line-height:1.45;word-break:break-word}
.conv-foot{display:flex;gap:8px;align-items:center;margin-top:10px;flex-wrap:wrap}
.conv-time{font-size:12px;color:var(--stone);white-space:nowrap}
/* cor da borda-esquerda por estado */
.conv-card.k-won{border-left:4px solid var(--success)}
.conv-card.k-replied{border-left:4px solid var(--primary)}
.conv-card.k-waiting{border-left:4px solid var(--attention)}
.conv-card.k-stalled{border-left:4px solid var(--stone)}
.conv-card.k-handoff{border-left:4px solid var(--oculus-purple,#a121ce)}
.conv-card.k-active{border-left:4px solid var(--primary-soft,#0091ff)}
.conv-card.k-followup{border-left:4px solid var(--warning)}
.dot-status{width:8px;height:8px;border-radius:50%;display:inline-block}
.st-won{background:var(--success)} .st-replied{background:var(--primary)}
.st-waiting{background:var(--attention)} .st-stalled{background:var(--stone)}
.st-handoff{background:#a121ce} .st-active{background:#0091ff} .st-followup{background:var(--warning)}

/* ---------- feed ---------- */
.feed{display:flex;flex-direction:column;gap:14px}
.card{background:var(--canvas);border:1px solid var(--hairline-soft);border-radius:var(--r-xxl);padding:20px 24px;
  animation:fadein .3s ease}
.card.flash{animation:flashin .6s ease}
@keyframes fadein{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@keyframes flashin{0%{background:#eaf2ff}100%{background:var(--canvas)}}
.card-top{display:flex;align-items:center;gap:10px;margin-bottom:8px;flex-wrap:wrap}
.ev-icon{width:34px;height:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;
  font-size:16px;flex-shrink:0}
.ev-agent{background:#eaf2ff;color:var(--primary)}
.ev-user{background:#eef7f0;color:var(--success)}
.ev-tool{background:#fff6e6;color:var(--attention)}
.ev-cron{background:#f1f4f7;color:var(--steel)}
.ev-title{font-size:15px;font-weight:700;color:var(--ink-deep)}
.ev-time{font-size:12px;color:var(--stone);margin-left:auto;white-space:nowrap}
.ev-body{font-size:15px;color:var(--ink);line-height:1.5;word-break:break-word}
.ev-foot{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px;align-items:center}
.badge{font-size:12px;font-weight:700;border-radius:var(--r-full);padding:4px 10px}
.badge-channel{background:var(--surface-soft);color:var(--steel)}
.badge-model{background:var(--surface-soft);color:var(--slate)}
.badge-success{background:var(--success);color:#fff}
.badge-critical{background:var(--critical);color:#fff}
.badge-link{background:transparent;color:var(--primary);cursor:pointer;padding:4px 0;font-weight:700}
.feed-foot{display:flex;justify-content:center;margin:28px 0}
.empty{text-align:center;color:var(--steel);padding:60px 20px;font-size:16px}

/* ---------- drawer ---------- */
.drawer-overlay{position:fixed;inset:0;background:rgba(10,19,23,.4);z-index:30}
.drawer{position:fixed;top:0;right:0;height:100%;width:min(520px,100%);background:var(--canvas);z-index:31;
  display:flex;flex-direction:column;box-shadow:rgba(20,22,26,.3) 0 1px 12px;animation:slidein .25s ease}
@keyframes slidein{from{transform:translateX(100%)}to{transform:none}}
.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--hairline-soft)}
.drawer-title{font-size:20px;font-weight:700}
.drawer-meta{font-size:13px;color:var(--steel);margin-top:2px}
.drawer-body{overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:14px}
.msg{border-radius:var(--r-xl);padding:12px 16px;font-size:14px;line-height:1.5}
.msg-user{background:var(--surface-soft);color:var(--ink)}
.msg-assistant{background:#eaf2ff;color:var(--ink-deep)}
.msg-tool{background:#fff6e6;color:var(--charcoal);font-family:ui-monospace,Menlo,monospace;font-size:12.5px}
.msg-role{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:var(--stone);margin-bottom:4px}

/* ---------- responsivo ---------- */
@media (max-width:900px){ .stats-grid{grid-template-columns:repeat(2,1fr)} }
@media (max-width:600px){
  .container{padding:16px}
  .topbar-inner{padding:0 16px}
  .login-card{padding:28px}
  .login-title{font-size:28px}
  .card{padding:16px 18px;border-radius:var(--r-xl)}
  .ev-time{margin-left:0;width:100%;order:3}
  .stat-num{font-size:24px}
}
@media (max-width:380px){ .stats-grid{grid-template-columns:1fr} }